Personal Data

TRIGANO is committed to protecting your data in accordance with applicable data protection regulations, in particular the provisions of the French Data Protection Act of 6 January 1978, as amended, and the European Data Protection Regulation (Regulation (EU) 2016/679).

Our commitments regarding the protection of your personal data

To ensure that you can browse our website with complete peace of mind, we, TRIGANO, as data controller, explain how we collect, process and use your personal data in order to provide you with new services on a daily basis while respecting your rights.

We protect your privacy by ensuring the protection, confidentiality, integrity, availability and security of the personal data you entrust to us across all our communication channels.

We take all necessary measures to:

provide you with clear and transparent information on how your personal data will be collected and processed;

put in place all the technical and organisational measures necessary to protect your personal data against disclosure, loss, alteration or access by unauthorised third parties;

retain your personal data only for as long as is necessary for the purposes of the processing or service in question;

offer you the possibility to access and modify your personal data that we process at any time.

To achieve these objectives, we implement appropriate technical and organisational measures to ensure that processing complies with applicable data protection law.

1. When and what personal data do we collect?

• Your personal data may be collected when:
• you visit our website, which may use cookies;
• you communicate with our communications department;

In this context, TRIGANO, as Data Controller, is required to process data in accordance with applicable regulations, the legal basis for which is legitimate interest and the purpose of which is to enable communication with you.

Information that is strictly necessary for us to respond to you is marked with an asterisk and generally concerns your email address.

With regard to cookies collected when you connect to the TRIGANO website, please refer to our Cookies Policy.

2. Who are the recipients of your personal data?

We ensure that only authorised persons within TRIGANO can access your personal data.

In some cases, we may share your personal data with other companies within the TRIGANO group at European level. These companies will be bound by the same security and confidentiality obligations as TRIGANO.

3. Where is your personal data stored?

The data is stored in accordance with French law and European regulations.

If our service provider operates outside the European Union, we will protect the confidentiality of your personal information and your rights by using the data protection clauses recommended by the European Commission.

The data retention periods comply with the recommendations of the CNIL (French Data Protection Authority) and/or legal obligations.

Your data is only kept for the time necessary to process your contact request.

The identity document provided in connection with the exercise of rights of inquiry, access, rectification and opposition will be kept for two years from the date of receipt by TRIGANO.

At the end of these periods, we may archive the data, in particular to comply with the limitation periods for legal proceedings.

4. Cookie management

When you visit our website, we may, with your consent, place cookies on your computer via your browser. Cookies are used to read and/or write information on a user’s device and, during their period of validity or storage, enable us to identify your computer during subsequent visits. TRIGANO’s partners or service providers, or third-party companies, may also place cookies on your computer. Some cookies are essential for browsing our website, and deleting them may cause difficulties. Only the issuer of a cookie can read or modify the information contained in that cookie.

You can accept or refuse cookies via the consent platform on the website and change your choice at any time by clicking on the dedicated icon on your browser page.
Below you will find information about the cookies that may be stored on your computer when you visit pages on the www.trigano.com website. To find out more about how these cookies are used, please refer to the links to the relevant privacy policies.

 

Thanks to your browser settings, you can choose whether or not to accept cookies on your computer at any time, simply and free of charge. You can configure your browser software as you wish, so that cookies are accepted and stored on your computer or, conversely, so that they are refused.

You can configure your browser software so that:

You are asked to accept or refuse cookies each time before a cookie is likely to be stored;
Systematically refuse the storage of cookies on your computer

Please note: Any settings you may make on your browser software regarding the acceptance or refusal of cookies may modify your Internet browsing and your conditions of access to certain services requiring the use of cookies.
If you choose to refuse the storage of cookies on your computer or if you delete those that are stored there, we decline all responsibility for the consequences related to the degraded functioning of our services resulting from our inability to store or consult the cookies necessary for their functioning and which you have refused or deleted.

5. Our security and confidentiality commitments

Respecting your right to the protection, security and confidentiality of your data is our priority.
TRIGANO implements organisational and technical security measures appropriate to the sensitivity of personal data to protect it against malicious intrusion, loss, alteration or disclosure to unauthorised third parties.
When developing, designing, selecting and using our services that rely on the processing of personal data, TRIGANO takes into account the right to personal data protection from the outset.
All personal data is confidential, and access to it is limited to TRIGANO employees or service providers acting on behalf of TRIGANO who need it in order to carry out their duties. All persons with access to your data are bound by a duty of confidentiality.

What are your rights?

In order to enable you to control how we use your personal data, you have the following rights:

• the right to object to the processing of your personal data;
• the right to access the personal data we process;
• the right to rectification;
• the right to erasure;
• the right to data portability;
• the right to restrict processing;
• the right to define guidelines for the storage, erasure and communication of your personal data after your death.

You can exercise your rights:

• by email: dpo.tsa@trigano.fr
• by post to: TRIGANO – for the attention of the DPO – 100 rue Petit 75019 Paris.

If you would like further information on the content of these rights, please contact us at the above addresses.
We will respond to your requests as soon as possible and in any event within one month of receiving your requests.

In order for your request to be handled more efficiently, please remember to:

• indicate the processing operation(s) concerned by your request;
• indicate the right(s) you wish to exercise;

If necessary, TRIGANO may request a copy of your identity document in order to verify that the author.

Contact our DPO (dpo.tsa@trigano.fr) to unsubscribe from all TRIGANO communications.

In the event of any difficulty relating to the management of your personal data, we invite you to contact us before lodging a complaint with the CNIL.